Return Policy

Welcome to our website Official Redu Shaper.

We guarantee your satisfaction. The best just got better! Though it’s very rare, if for any reason you are not satisfied with your purchase we want to know about it. We stand behind our products 100%.

We guarantee the quality on everything we sell.

Our Default Return Policy:
Unless other return terms are specified regarding to a particular purchase and/or product the following default return policy shall apply.

If you think something doesn’t match up to our description of it, return the unused portion for a 100% refund or exchange, the original shipping & handling charges are non-refundable. The offer is void if product is used.

All returns must be authorized by Official Redu Shaper in writing prior to returning the item(s) for a refund or exchange. Customer Service will make available to you a “Return Merchandize Authorization Number” or “RMA” number. This number is to be displayed on the outside shipping carton.

Return the unused portion of your item(s) within 15-days from the date of receiving the product. We need you to return the unused product as it is. You are responsible to cover any shipping costs incurred to ship the item(s) back to our facility. We only ask that you include a short note telling us why you weren’t completely satisfied. It is mandatory to include the purchase order number as this is equivalent to your sales receipt.

Customer Service:
Hours: Monday to Friday, 9:00 AM to 5:00 PM Pacific Time

Refund Instructions:
Please do not ship products without the RMA number. You will be asked to return product(s) to the following address:

sk-free 30-day Money-Back Guarantee.

3321 nw 82 ave
Doral, FL 33122

Packages that are returned without an RMA number will be refused upon returning to the warehouse(s).

Once we receive your return, we will gladly exchange your item(s) or return your money.
Refunds may be settled using the same payment method used to pay for the original purchase. All refunds and exchanges are done on the 1st and the 15th of each month with no exceptions.